FAQ

Frequently Asked Questions About Phuel

  • Where can I buy PHUEL?

    You can purchase PHUEL right here on our website. You can also buy PHUEL at select Academy Sports stores.

  • What are the ingredients in PHUEL?

    The proprietary blend of safe, gentle ingredients in PHUEL includes magnesium sulfate, colloidal silver, citrus grapefruit extract, aloe, allantoin and vitamin E.

  • Does PHUEL have a smell?

    PHUEL has a light green apple scent.

  • Is there a difference between the foam and spray?

    No. They are just two different application types to suit individual preferences.

  • Can PHUEL help my sports performance?

    PHUEL is designed for driven athletes who want to push their limits and find out what they’re capable of. When used before and after workouts and competitions, PHUEL can help activate muscle function and support recovery. See what our customers are saying about PHUEL on our Facebook page: https://www.facebook.com/TopicalMuscleNutrition/.

  • What is the difference between PHUEL and other sports performance products?

    PHUEL is made with skin-safe, non-toxic ingredients. It can be used anywhere on the body, as often as needed. Plus, PHUEL has been clinically proven to activate muscle function and support recovery. Learn more about PHUEL.

  • Have there been clinical studies done on PHUEL?

    Yes. PHUEL has been proven safe and effective in several studies, with more studies underway. Contact us if you’d like more information.

  • Does PHUEL still work if it gets hot or cold?

    For best results, do not store PHUEL below 32 degrees Fahrenheit or above 120 degrees Fahrenheit.

  • Does PHUEL expire?

    PHUEL has a shelf life of 2 years. Please refer to each bottle for its exact expiration date.

  • How do I apply PHUEL?

    You apply PHUEL by massaging the topical solution into the desired muscle group before and after physical activity. For best results, follow our usage guide.

  • How often can I apply PHUEL?

    PHUEL can be applied as often as needed. In general, however, we recommend applying it 15 minutes before workouts and competitions to activate muscle function, and after every workout and competition to support recovery by releasing muscle tightness and reducing muscle soreness. For more information, please follow our usage guide.

  • Where can I apply PHUEL?

    PHUEL is 100% skin safe and can be applied anywhere on the body.

  • Does PHUEL have any side effects?

    The incidence of reported adverse reactions with PHUEL is low, and these events mainly involve mild skin reactions. If you notice any skin irritation, discontinue use and contact your doctor.

  • I have sensitive skin. Can I use PHUEL?

    PHUEL has been clinically proven safe for multiple skin types, the face, and mucous membranes. Plus, it contains non-toxic and gentle ingredients, and it can be used as often as needed anywhere on the body. However, if you have a skin condition, it is recommended that you consult your doctor or skin care professional first.

  • Does PHUEL interact with medications or other topical products?

    PHUEL should not interact with medications or other topical products. However, some topical products such as lotions or creams can act as a barrier and make PHUEL less effective. Therefore, we recommend that you apply PHUEL first, let it dry fully, and then apply lotions or other topical products. If you have questions or concerns, check with your doctor or pharmacist.

  • Can PHUEL be used with adjunct therapies like TENS devices and hot/cold packs?

    Yes. PHUEL can be used along with adjunct therapies. It will not affect the way those products work.

  • Is PHUEL safe for children?

    Made from non-toxic, gentle ingredients, PHUEL has been proven safe and effective in clinical studies. PHUEL’s base formulation has been studied and safely used in children as young as 2 months of age. It’s always best to check with the child’s doctor before use, just to make sure.

  • Is PHUEL safe to use while pregnant or breastfeeding?

    While all of the ingredients in PHUEL are non-toxic, gentle, and safe to use anywhere on the body, it’s always best to talk to your doctor before using any new product when you’re pregnant or breastfeeding.

  • Can I use PHUEL on sunburned, blistered, or damaged skin?

    PHUEL has been clinically proven safe for multiple skin types, the face, and mucous membranes. Plus, it contains non-toxic and gentle ingredients, and it can be used as often as needed anywhere on the body. However, if you have a skin condition, it is recommended that you consult your doctor or skin care professional first.

  • I take a statin medication and am told to avoid consuming grapefruit. Can I use PHUEL since it has grapefruit extract?

    PHUEL is a topical, locally acting solution (applied to the skin and works only where you need it to). The grapefruit extract contribution in total to the PHUEL formulation is such that systemic effects (affecting the whole body) would be considered negligible, especially since PHUEL is not intended to be ingested. However, it’s best to check with your doctor before using PHUEL.

  • I have a sulfur allergy. Can I use PHUEL since it has magnesium sulfate?

    A sulfur allergy is typically related to sulfonamide antibiotics, which are oral, systemic (affect your whole body) drugs. Magnesium sulfate is a naturally occurring mineral, and it’s part of our topical solution, so it gets applied to the skin and works only where you need it to—not throughout your body like systemic products. While we don’t believe you would have allergy issues, it’s best to check with your doctor before using PHUEL.

  • Does PHUEL contain parabens?

    PHUEL contains a very small amount of methylparaben and propylparaben, which are a fraction (approximately 1/200) of what the FDA says is safe for daily use. Methylparaben and propylparaben are used as product preservatives, protecting consumers from things like harmful bacteria and mold.

    According to the Food and Drug Administration, parabens have not been shown to be harmful as used in cosmetics—and topical solutions like PHUEL—because they contain very small amounts. Refer to this article for more information: https://www.fda.gov/Cosmetics/ResourcesForYou/Consumers/ucm397393.htm.

  • How long will it take to receive my order?

    You should receive your order in 3-6 business days. Shipments to Alaska and Hawaii may take a bit longer.

  • How can I track my order?

    Once your order has been shipped, you will receive an email with a tracking number and link to track your order.

  • Do you ship to P.O. boxes?

    Yes, we ship to P.O. boxes.

  • Do you ship internationally?

    No, we do not ship internationally at this time.

  • What is your refund policy?

    We offer a 30-day money-back guarantee. Simply return the product(s), even if empty, within 30 days of receipt, for a refund of your full purchase price less shipping and handling.

  • How do I return my products?

    To obtain a refund (less shipping and handling), please mail us the following:

    Your original purchase receipt

    Your name, address, phone number, and signature

    The product

    Your reason for returning the product

    Please allow 1-2 billing cycles from the day you return your package for your account to be credited. All returns and exchanges should be shipped to:

    PHUEL Returns
    6 Commerce Way
    Arden, NC 28704